At Irenor, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use that information, and the steps we take to ensure its protection. By using our CRM services, you agree to the terms of this Privacy Policy.
We understand that your trust is our most important asset. To earn your trust, we adhere to the highest standards of privacy protection and data security. This Privacy Policy is designed to provide transparency into our privacy practices and principles, in a format that is easy to read and understand. Our goal is to help you make informed decisions about the use of your personal information when using Irenor.
This Privacy Policy applies to all services offered by Irenor, including our website, mobile applications, and any other products or services that link to this Privacy Policy. It does not apply to services that have separate privacy policies that do not incorporate this Privacy Policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@irenor.com. We are committed to addressing your questions and working with you to resolve any concerns you may have about the privacy and security of your personal information.
Irenor collects various types of information to provide and improve our services to you. The types of information we collect can be broadly categorized into two types: information you provide to us and information we collect automatically when you use our services.
Information you provide to us includes personal details such as your name, email address, phone number, and company information when you register for an account, subscribe to our services, or contact us for support. We may also collect payment information, such as credit card numbers and billing addresses, to process transactions. Additionally, if you choose to provide us with feedback or participate in surveys, we will collect the information you provide in those communications.
Information we collect automatically includes data about your usage of our services. This includes information such as your IP address, browser type, operating system, and device information. We also collect information about your interactions with our services, such as the pages you visit, the features you use, and the actions you take. This information helps us understand how you use our services and improve their functionality and performance.
We may use cookies and similar tracking technologies to collect and store information about your interactions with our services. Cookies are small text files that are placed on your device to store information. They help us remember your preferences and improve your user experience. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our services.
We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you and personalize your experience with Irenor. Specifically, we use your information to create and manage your account, process transactions, and provide customer support. We also use your information to send you important updates, such as changes to our terms and policies, security alerts, and administrative messages.
In addition to the primary uses outlined above, we may also use your information for research and analytics purposes. This includes analyzing how you use our services, understanding user behavior, and identifying trends and patterns. This information helps us improve the functionality and performance of our services, as well as develop new features and products that better meet your needs.
We may also use your information for marketing and promotional purposes. This includes sending you promotional materials, newsletters, and other communications about our services and offerings. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy or as required by law.
At Irenor, we prioritize your privacy and take measures to ensure that your personal information is not shared with unauthorized parties. We may share your information with third-party service providers who assist us in operating our services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and use it only for the purposes for which it was disclosed. These service providers include payment processors, data analytics providers, and customer support services.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of our users or others. In such cases, we will take reasonable steps to notify you of the disclosure, if legally permitted.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company. We will notify you of any such change in ownership or control of your personal information via email and/or a prominent notice on our website, as well as any choices you may have regarding your personal information.
We may also share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including research, analytics, and marketing. This type of information helps us improve our services and provide valuable insights without compromising your privacy.
We take the security of your personal information very seriously and implement a variety of security measures to protect it from unauthorized access, use, alteration, or destruction. These measures include physical, technical, and administrative safeguards designed to ensure the confidentiality, integrity, and availability of your data. We use secure servers, encryption technologies, and access controls to protect your personal information.
Despite our best efforts, no security system is completely foolproof, and we cannot guarantee the absolute security of your personal information. However, we continuously monitor our systems for potential vulnerabilities and regularly review our security practices to enhance protection. In the event of a data breach, we will promptly notify you and take appropriate steps to mitigate any potential harm.
We also encourage you to take steps to protect your personal information. This includes using strong passwords, keeping your login credentials confidential, and logging out of your account when you are not using our services. If you believe your account has been compromised, please contact us immediately at support@irenor.com so we can take appropriate action.
Additionally, we train our employees on data security best practices and limit access to your personal information to those employees who need it to perform their job functions. We require our employees to adhere to strict confidentiality obligations and conduct regular audits to ensure compliance with our data security policies.
As a user of Irenor, you have certain rights and choices regarding your personal information. You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account and navigating to the account settings page, or by contacting us directly at support@irenor.com. We will respond to your request within a reasonable timeframe and provide you with access to your personal information, unless prohibited by law.
You also have the right to object to the processing of your personal information, restrict the processing of your personal information, or request the portability of your personal information. To exercise these rights, please contact us at support@irenor.com. We will consider your request in accordance with applicable laws and regulations and inform you of the actions taken.
If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions included in the emails or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you important administrative messages related to your account or our services.
We respect your privacy and are committed to providing you with control over your personal information. If you have any questions or concerns about your rights and choices, or if you need assistance exercising your rights, please contact us at support@irenor.com. We will work with you to address your concerns and ensure that your rights are respected.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention periods include the duration of your relationship with us, the nature of the data collected, and our legal obligations.
We may retain certain information for archival purposes, to resolve disputes, enforce our agreements, and comply with our legal obligations. When we no longer need to retain your personal information, we will securely delete or anonymize it in accordance with our data retention and destruction policies.
If you have any questions or concerns about the retention of your personal information, or if you wish to request the deletion of your information, please contact us at support@irenor.com. We will respond to your request in accordance with applicable laws and regulations.
Irenor does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete that information as soon as possible.
If you believe that a child under the age of 13 may have provided us with personal information without parental consent, please contact us at support@irenor.com. We will investigate the matter and take appropriate steps to address it in accordance with applicable laws and regulations.
Parents and guardians are encouraged to supervise their children's online activities and to discuss with them their use of personal information on the internet. If you have any concerns about your child's privacy or our data practices, please contact us at support@irenor.com.
We may update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or business operations. We will notify you of any material changes to this Privacy Policy by posting a prominent notice on our website or by sending you a notification via email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after we make changes to this Privacy Policy will constitute your acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@irenor.com. We are committed to protecting your privacy and will work with you to address any concerns you may have.